Frequently Asked Questions
Everything you need to know about Bison Coolers apparel and gear.
What is the typical shipping timeframe for orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days via USPS or FedEx.
Do you offer a warranty on your apparel and accessories?
Yes, we stand by our quality. All Bison Coolers apparel and gear are covered by a 60-day manufacturer warranty against defects in materials and workmanship.
What is your return policy for clothing items?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Return shipping labels are provided for a small fee.
How should I care for my Bison branded apparel?
To maintain the integrity of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.
Do you ship Bison Coolers products internationally?
Currently, we only ship within the United States and Canada. We are working on expanding our international shipping options in the near future.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.