Returns & Exchanges

At Bison Coolers, we stand by the rugged quality of our apparel and gear. If you are not completely satisfied with your purchase, you may return or exchange unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Gear

  Place the items in their original packaging with all tags attached to ensure your return is processed without delays.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.